The staff and Board of Directors at FRPO are deeply committed to the health & safety of our members, those we serve in the rental housing industry and our communities at large. We share in the increasing global concern about COVID-19. We understand our members may have questions and concerns. To assist you, we have compiled the following resources. We are monitoring the situation and will continue to update this information as it is made available. All upcoming FRPO events have been impacted and we do encourage you to check our event calendar regularly for updates. You may also log in here to view member bulletins.
FRPO Members are committed to the health & well being of our residents. We know that some of our residents are experiencing financial difficulty at this time. If you are, please contact your PM or landlord to advise them of your current conditions. More Information
Ontario Announces Additional Workplaces that Can Reopen
Today, the Ontario government announced the retailers, seasonal businesses and health and community service providers who will be permitted to open or expand their services on Tuesday, May 19, 2020 at 12:01 a.m., provided that the general trend on health indicators continues to improve as part of the first stage of the government’s reopening framework.
Ontario Extends Emergency Orders to Help Stop the Spread of COVID-19
On the advice of the Chief Medical Officer of Health, the Ontario government is extending all emergency orders that have been put in place to-date under s.7.0.2 (4) of the Emergency Management and Civil Protection Act
Ontario Extends Business Closures to stop the spread of COVID-19
Following the advice of the Chief Medical Officer of Health, the Ontario government is reducing the list of businesses classified as essential and ordering more workplaces to close as of April 4 at 11:59pm.
List of Essential Workplaces
For the purposes of this order, businesses include any-for-profit, non-profit or other entity providing the goods and services described herein.
Ontario Orders the Mandatory Closure of All Non-Essential Workplaces to Fight Spread of COVID-19
To further contain the spread of COVID-19, the Ontario Government will order the mandatory closure of all non-essential workplaces effective as of Tuesday, March 24th at 11:59 p.m. This closure will be in effect for 14 days with the possibility of extending this order as the situation evolves. A full list of businesses that are permitted to stay open will be released tomorrow.
Landlord and Tenant Board Suspends Issuing New Eviction Orders
On March 19th, Tribunals Ontario announced the suspension of all hearings related to eviction and the issuance of eviction orders unless the matter relates to an urgent issue such as an illegal act or serious impairment of safety.
Supporting Tenants during the COVID-19 Crisis
FRPO has been actively involved in discussions with the Ministry of Municipal Affairs and Housing as the Government tackles the many challenges associated with the COVID-19, including the continuity of residential tenancies. Our President and CEO Tony Irwin sent a letter to Minister Clark outlining a proposal to mitigate potential non-payment of rent due to an inability to obtain employment income or EI supports.
Canada’s COVID-19 Economic Response Plan
On March 18, 2020, the Prime Minister announced a new set of economic measures to help stabilize the economy during this challenging period. These measures, delivered as part of the Government of Canada’s COVID-19 Economic Response Plan, will provide up to $27 billion in direct support to Canadian workers and businesses.
Ontario Enacts Declaration of Emergency to Protect the Public
On March 17th, the Government of Ontario announced that it is taking decisive action by making an order declaring an emergency under s 7.0.1 (1) the Emergency Management and Civil Protection Act.
The COVID-19 lockdown has presented rental property providers with an unprecedented set of challenges.
As we head into the third month of social distancing and the virtual halt of big sectors of our economy, most residents at rental housing properties are sheltering in place 24/7. This has required rental property managers to go to great lengths to ensure the health and safety of their residents, much of which has resulted in increased costs.
Common areas like elevators and lobbies must be cleaned and disinfected regularly.
Front-line cleaning staff must be supported with protective equipment, and many properties have hired more staff to ensure their buildings remain clean and safe every hour of every day.
There’s an endless stream of packages and deliveries arriving at most buildings, including groceries and vital supplies, that require further sanitation efforts and near constant outreach to residents. Many of our members are personally delivering supplies to the doorsteps of vulnerable residents and checking in on them regularly. One has even made the news in northern Ontario for distributing food essentials to residents.
Property owners and managers are also keeping all residents well-apprised of all the latest COVID-19 developments, via email and by posting notices in public spaces. That includes provincial guidance on social distancing and goals to slowly reopen some businesses.
It’s a challenging time for all of us, but there is now a bright light at the end of the tunnel. The Ford government says much of Ontario’s economy is reopening in the days to come, including construction sites, retailers outside of malls, marinas, golf courses and kennels.
It’s heartening to know that during this historic time, rental property providers and residents came together to weather the coronavirus storm and will continue to do so.
May 1st is Around the Corner – A Message from Our President & CEO Tony Irwin
The first of the month is just around the corner. May 1 is going to be another challenging time for rental property owners and residents alike as we settle into the new normal of the COVID-19 pandemic. Read More
A Message from FRPO – April 17th
We are still collecting data, and the numbers below are preliminary, but we have heard from Ontario’s rental housing providers that: Only 76% of residents made their full rent payment at the beginning of April Read More
A Message from Tony Irwin, FRPO President & CEO
On March 27th, Tony Irwin provided the following message to FRPO Members. Please click here to watch.
Keeping all Lines of Communication Open between Tenants and Landlords
We’re now heading into the second week of social distancing, and it could stretch on for weeks or months. Millions of people are working from home. Landlords and rental property managers are working long hours as their tenants stay close to home, ensuring common areas are routinely sanitized and disinfected so that everyone residents, maintenance staff, delivery people alike remains safe from COVID-19. Read more
Landlords need to be hyper-vigilant in the COVID-19 pandemic
We’re in the midst of a global pandemic, an urgent situation that’s requiring all of us to dramatically alter the way we live and work. Governments and businesses have had to move into high gear to contain COVID-19 and to do whatever it takes to protect citizens, clients and customers. Read more
Coronavirus (COVID-19) Events Update
The staff and Board of Directors at FRPO are deeply committed to the health & safety of our members and those we serve in the rental housing industry. We share in the increasing global concern about COVID-19. Read more
FRPO has made the following forms available for members to assist through the current COVID-19 situation. If you have any questions, please contact Asquith Allen, Director of Policy and Regulatory Affairs by email: email@example.com
Note: The following forms do not constitute legal advice and you should always consult with a legal expert for counsel specific to your buildings.
- COVID-19 Rent Arrears Repayment Agreement
- COVID-19 Positive Case Building Notice
- COVID-19 Resident Letter
- NORI Cover Letter – Collection Deferral
Cohen Highley LLP has provided several legal bulletins related to operational issues during the COVID-19 crisis. You may find a link to these here. If you are a FRPO member in good standing, you may also use our legal information line by emailing firstname.lastname@example.org.
Public Health Ontario
PHO has developed the resources below to support stakeholders with the outbreak of Coronavirus Disease 2019 (COVID-19). These are posted on their website for reference but the most current versions of all public, pubRelic health, and health care guidance can be found on the Ministry of Health’s website.
- Cleaning and Disinfection for Public Settings More Info
- How to Wash Your Hands More Info
- How to Self-Isolate More Info
- How to Self-Monitor More Info
Toronto Public Health
This fact sheet provides property owners, property managers, hotel management and cleaning/ facilities staff of commercial or residential buildings with infection prevention and control (IPAC) guidance that is appropriate for non-health care settings. This document may be updated as the situation is rapidly changing, and new information becomes available. Refer to Toronto Public Health’s website for the latest updates.
- COVID-19 – General Infection Prevention and Control (IPAC) Practice and Disinfection Guidance for Commercial or Residential Buildings More Info
- Social Distancing on Elevators – TPH has created the following poster to print and hang outside of elevators so residents see it before the enter
City of Toronto
As per the City of Toronto’s news release today, Landlords and Condo Boards are being urged to adopt new health and safety measures to protect residents from COVID-19. Large residential buildings with a high number of units require new practices and a rigorous cleaning routine to prevent viral spread.
Building operators and staff should follow these guidelines to protect residents in vertical communities:
- Alcohol-based hand sanitizer or a hand washing station with soap and water should be placed at all building entrances.
- Alcohol-based hand sanitizer should be available in all common areas that remain open, such as laundry rooms.
- Close non-essential common areas such as bathrooms, gyms, playrooms, playgrounds and other high traffic areas.
- Routine cleaning of frequently touched surfaces in common areas, including doorknobs, elevator buttons, light switches, toilet handles, counters, hand rails, touch screen surfaces and keypads, with common household cleaners and disinfectants.
- Organize the building to accept deliveries of essential goods, like medications, for residents to avoid non-essential trips outside.
- Post signage limiting the number of residents allowed in common areas, including laundry rooms and elevators, to ensure that individuals are able to maintain a two-metre distance. Consider allowing a maximum of three residents at a time in elevators.
- When showing units or suites for sale or lease, practice physical distancing – keep a safe distance of two metres from the resident and wash hands with soap and water, and or use an alcohol-based hand sanitizer, before and after the visit.
Additional information regarding General Infection Prevention and Control (IPAC) Guidance for Commercial or Residential Buildings can be found here.
The City’s website is updated daily with the latest health advice and information about City services, social supports, and economic recovery measures. Check https://www.toronto.ca/covid-19/ for answers to common questions before contacting the Toronto Public Health COVID-19 Hotline or 311.