The COVID-19 lockdown has presented rental property providers with an unprecedented set of challenges.
As we head into the third month of social distancing and the virtual halt of big sectors of our economy, most residents at rental housing properties are sheltering in place 24/7. This has required rental property managers to go to great lengths to ensure the health and safety of their residents, much of which has resulted in increased costs.
Common areas like elevators and lobbies must be cleaned and disinfected regularly.
Front-line cleaning staff must be supported with protective equipment, and many properties have hired more staff to ensure their buildings remain clean and safe every hour of every day.
There’s an endless stream of packages and deliveries arriving at most buildings, including groceries and vital supplies, that require further sanitation efforts and near constant outreach to residents. Many of our members are personally delivering supplies to the doorsteps of vulnerable residents and checking in on them regularly. One has even made the news in northern Ontario for distributing food essentials to residents.
Property owners and managers are also keeping all residents well-apprised of all the latest COVID-19 developments, via email and by posting notices in public spaces. That includes provincial guidance on social distancing and goals to slowly reopen some businesses.
It’s a challenging time for all of us, but there is now a bright light at the end of the tunnel. The Ford government says much of Ontario’s economy is reopening in the days to come, including construction sites, retailers outside of malls, marinas, golf courses and kennels.
It’s heartening to know that during this historic time, rental property providers and residents came together to weather the coronavirus storm and will continue to do so.